Flight Information

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1. What happens when there is a change to the flight schedule?
Due to unforeseen travel conditions or other factors, we may have to change the flight schedule after a ticket is issued. In the event of a schedule change or flight cancellation, we will try to notify you by phone or email. We will do our best to advise you of any changes that may be necessary to your ticket. If the alternative options are not suitable, a full refund will be issued.

2. What is the meaning of Code share?
Code sharing is when two or more airlines each use their own flight codes or share a common code on flights operated by one of them. The advantages for the passengers are better connections, lower fares, shorter booking times and quicker baggage handling. Please note that check-in at the airport is usually handled by the operating flight carrier.

3. How can I find out if a specific flight is arriving / departing on time?
We recommend that you use the Air China flight status application on the website homepage.

4. Does Air China offer a downloadable timetable?
Yes, we offer downloadable timetables on our website for your PC or Pocket PC. You will find all the necessary information here.